Services

Guest Services at Caribe Royale

Hotels in Orlando Florida

To help make your stay with us in Orlando a pleasurable and unforgettable experience, the staff at the Caribe Royale is readily available to meet and exceed the needs of even the most discriminating traveler.

Conveniently located in the main lobby of our Orlando luxury hotel, our Guest Services Desk is equipped to provide an array of valuable services, including:

Attraction tickets - to purchase attraction tickets, please call 1-407-238-7766 or Click Here to purchase online.
Airport Baggage Check-in - Check your luggage early at our remote airport check-in location (at Lake Buena Vista Factory Stores). *COMPLIMENTARY* roundtrip transportation to check-in location. Get your boarding passes too! For more information or to schedule pick-up, call 1-407-239-3699 or visit www.OffAirportCheckin.com. Operated by BAGS, the TSA and Airline approved operator for off-premise airline check-in service.
Shuttle Schedule to the Disney Parks - we offer *COMPLIMENTARY* scheduled shuttle services to the Walt Disney World® Theme Parks and an evening shuttle to the Downtown Disney® area. We make every attempt to post the most current shuttle schedule here, as the schedule does vary from month to month. The shuttle is provided on a first come, first serve basis, and is operated by our partner, Mears Transportation. The shuttle stops at each of the four Disney™ Theme Parks as well as our sister hotel, Buena Vista Suites. Travel times vary depending on the time of year and are often longer during the holiday seasons. A current schedule is always available at our Bellstand, located in the Main Reception Building.
Valet Parking is available at Caribe Royale. The costs are as follows: $5 Restaurant/Bar Validation Rate (3 hour max), $11 Day Guest Valet (per day) and $16 Overnight Valet (per night). Complimentary self-parking also available.
*COMPLIMENTARY* shopping shuttle information to Lake Buena Vista Factory Stores and Orlando Premium Outlets - Vineland Ave. The service is available as scheduled, on a first come, first served basis. While at the outlets, you can also catch the I-Ride Trolley and visit Pointe Orlando and the numerous shops and restaurants along the I-Drive corridor. Single fare is $1.25 per ride, senior citizen fare is $0.25 per ride (exact change is required) or you can purchase various day passes: one day pass $4.00 per person, three day pass $6.00 per person (passes not sold on Trolleys). Prices subject to change. For more information on I-Ride Trolley please call 1-866-243-7483.
Shuttle service to/from the airport which is provided by Mears Transportation (for a fee)
Hertz rental cars in our lobby and the cars are on property
Local and general information
Dining information and reservations
Currency exchange