Services

Services

Guest Services at Buena Vista Suites

Hotels in Orlando Florida

At Buena Vista Suites, we want to ensure that your stay with us in Orlando is as enjoyable as it is memorable. So as an added convenience, we’re pleased to provide a Guest Services Desk in the main lobby where you’ll find a courteous and professional staff ready to assist you in any way.

Our Guest Services Staff can help you with:

  • Attraction tickets - to purchase attraction tickets, please call 1-407-238-7766 or Click Here to purchase online.
  • Airport Baggage Check-in - Check your luggage early at our remote airport check-in location (at Lake Buena Vista Factory Stores).  *COMPLIMENTARY* roundtrip transportation to check-in location.  Get your boarding passes too!  For more information or to schedule pick-up, call 1-407-239-3699 or visit www.OffAirportCheckin.com.  Operated by BAGS, the TSA and Airline approved operator for off-premise airline check-in service. 
  • Shuttle Schedule – we offer *COMPLIMENTARY* scheduled shuttle services to the Walt Disney World® Theme Parks and an evening shuttle to the Downtown Disney® area. We make every attempt to post the most current shuttle schedule here, as it does vary month to month.  The shuttle is provided on a first come, first serve basis, and is operated by our partner, Mears Transportation. The shuttle stops at each of the four Disney™ Theme Parks as well as our sister hotel, Caribe Royale. Travel times vary depending on the time of year and are often longer during the holiday seasons. A current schedule is always available at the front desk.
  • *COMPLIMENTARY* shopping shuttle information to Lake Buena Vista Factory Stores and Orlando Premium Outlets - Vineland Ave.  The service is available as scheduled, on a first come, first served basis.  While at the outlets, you can also catch the I-Ride Trolley and visit Pointe Orlando and the numerous shops and restaurants along the I-Drive corridor.  Single fare is $1.25 per ride, senior citizen fare is $0.25 per ride (exact change is required) or you can purchase various day passes:  one day pass $4.00 per person, three day pass $6.00 per person (passes not sold on Trolleys).  Prices subject to change.  For more information on I-Ride Trolley please call 1-866-243-7483.
  • Shuttle service to/from the airport which is provided by Mears Transportation (for a fee) 
  • Local and general information
  • Dining information and reservations